1. Register as a Member
Sign up as a Doppio"S member to enjoy:
• Quick order status tracking
• Easy application of promo codes
• Exclusive VIP member benefits and offers
Sign up as a Doppio"S member to enjoy:
• Quick order status tracking
• Easy application of promo codes
• Exclusive VIP member benefits and offers
Register now for a better shopping experience!
2. Shopping Process
- Select your preferred color and size, then click “Add to Cart”
- Continue shopping or proceed to checkout, log in to your account
- Choose your payment method and complete the payment
- You will receive an order confirmation email upon successful payment (Order number confirms your purchase is successful)
3. Shipping Methods & Fees
Please refer to our “Shipping Methods & Fees” page for details.
Please refer to our “Shipping Methods & Fees” page for details.
4. Payment Methods
•Payme / Alipay /Credit Card (Recommended)
We accept VISA, MasterCard, American Express, and Payme / Alipay .
All transactions are securely processed with encryption. We do not store your payment information.
•Payme / Alipay /Credit Card (Recommended)
We accept VISA, MasterCard, American Express, and Payme / Alipay .
All transactions are securely processed with encryption. We do not store your payment information.
• Bank Transfer (Hong Kong only)
Select bank transfer at checkout. Please transfer to our designated bank account within 3 days and submit the payment slip.
Submit payment slip via: Member account login, WhatsApp, or Facebook Inbox.
Select bank transfer at checkout. Please transfer to our designated bank account within 3 days and submit the payment slip.
Submit payment slip via: Member account login, WhatsApp, or Facebook Inbox.
5. When Will I Receive My Order?
Estimated Delivery Time: After payment confirmation, we will dispatch your order within 5-9 working days. You will receive a shipping notification email once your order is on the way.
Estimated Delivery Time: After payment confirmation, we will dispatch your order within 5-9 working days. You will receive a shipping notification email once your order is on the way.
Important Notes:
• Orders placed on Saturdays, Sundays, or public holidays will be processed from the next working day.
• All orders are held for 3 days. Unpaid orders will be automatically cancelled after 3 days. If you know you cannot pay within the timeframe, please contact us in advance to extend the reservation.
• For pre-order or made-to-order items, we will notify you of the status before the deadline. In case of stock shortage, we will inform you promptly.
• Orders placed on Saturdays, Sundays, or public holidays will be processed from the next working day.
• All orders are held for 3 days. Unpaid orders will be automatically cancelled after 3 days. If you know you cannot pay within the timeframe, please contact us in advance to extend the reservation.
• For pre-order or made-to-order items, we will notify you of the status before the deadline. In case of stock shortage, we will inform you promptly.
6. What If I Receive a Defective Item or Need to Change Size?
Defective Items or Size Exchanges: If your item arrives damaged, defective, incorrect, or you wish to exchange for a different size, please refer to our Return & Exchange Policy. We are committed to providing excellent after-sales service.
For details, please visit our Return & Exchange Policy page or contact us directly.
Defective Items or Size Exchanges: If your item arrives damaged, defective, incorrect, or you wish to exchange for a different size, please refer to our Return & Exchange Policy. We are committed to providing excellent after-sales service.
For details, please visit our Return & Exchange Policy page or contact us directly.
