In using the Site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password secure. If you feel or suspect that the security of your account has been compromised or if there is unauthorised use of your account, please contact us immediately.
2. Prohibitions and Failure to Comply
We may take actions against your account for activities including, but not limited to:
a. Using any technology to attempt to hide the use of multiple accounts or disrupt any of our Services in any way
b. Initiating communications that contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or racially, ethnically or otherwise objectionable material
c. Advertising or sending unsolicited messages of any kind
d. Impersonating others or providing any kind of false information Doppio’’s reserves the right to terminate any account at its sole discretion
3. Third Party Links
The Site may include links to other websites or resources that are not operated or prepared by Doppio’’s. We have no control over such sites and resources and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of them.
4. Eligibility to Purchase
All orders are subject to stock availability and confirmation of the order price. Items in your shopping basket are not reserved and may be purchased by other customers.
5. Product Description
Doppio’’s will endeavour to ensure that the Content and the product descriptions on the Site to be accurate and complete as possible. We however do not warrant that Content and product descriptions are accurate, complete, current or error-free. Please refer to our Returns policy if you feel a product offered by Doppio’’s is not as described.
Prices are shown on the Site in Hong Kong Dollars (HKD). Whilst we use our best endeavours to ensure that all prices appearing on the Site are accurate, we do not guarantee that they are error-free and reserve our right to rectify any errors. If we discover an error in the price of any products that you have ordered, we will inform you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to contact you, we will treat the order as cancelled.
If your credit/debit card is not denominated in Hong Kong Dollars (HKD), the final price charged in your currency will be calculated by your issuing bank in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
We accept payments made by American Express, Visa, MasterCard and PayPal, as well as payments in cash on delivery.
By placing an order using one of the above Credit/Debit card and online payment methods, you confirm that the Credit/Debit card(s) or PayPal account used is yours or that you have been authorised by the owner to use it. If your card issuer refuses to authorise payment to Doppio’’s, we will not be liable for any delay or non-delivery.
8. Acceptance of your Order
Once you have entered your personal and payment details and placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted and the contract between you and Doppio’’s will be completed when we send you an email to confirm the goods have been dispatched to you. Only the goods listed in the confirmation email sent at the time of dispatch are included in the contract formed.
Doppio’’s reserves its right not to accept an order for any reason at its sole discretion. Such reasons include, but are not limited to, one of the following:
a. The product you ordered is out of stock, or is withdrawn due to its failure to meet our quality standards or due to the shipping restrictions applicable to one or all of the ordered items.
b. We identify a pricing or product description error.
d. We are unable to obtain authorisation for payment.
Our Customer Service team will contact you as soon as possible if there are any problems with your order.
9. Shipping and Collections
Doppio’’s’s teams will try their best to meet estimated delivery times but cannot guarantee that such estimates will be met.
Doppio’’s does not guarantee that the use of the Site and Services will be error-free or that the Site or the servers that make it available are free of viruses or other harmful components. We recommend all users of the Site to ensure they have up-to-date software, including anti-virus, installed.
Some events may happen beyond our reasonable control, such as adverse weather. Under such conditions, Doppio’’s will always do its best to aim at maintaining its Services but will not be responsible for failing to meet any obligations.